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FAQ

How do I order?

Visit the SHOP TAB  to select your portrait size. Email me at sarahpaintspets@gmail.com with your favorite pictures of your pet and details about your order. I will send a photo of the completed portrait for your approval before shipping.

What pictures do I send?

Front-facing, eye-level photos in natural light are best! Feel free to send as many as you'd like, but I recommend at least three. Need help picking the right pics? CLICK HERE to get my reference photo guide.

What details do I send?

Share anything that helps me get to know you and your pet! Past customers have told me about their pet's naughty quirks, special memories, adoption stories, and everything in between. 

How long will it take to receive my portrait?

The typical turnaround time is 2-3 weeks so that I can include every detail that makes your pet unique. Ordering around the holidays? Be sure to order at least 2 months in advance to ensure your portrait is delivered on time.

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